The AI Front Desk: a website chatbot that answers when you can't
A chatbot for your website, trained on your business. It answers the questions your staff hears every day, around the clock, and collects requests so your team can follow up in the morning. $1,500 fixed price, and you own it.
What is the AI Front Desk?
The AI Front Desk from Gadget Guy Media is a custom chatbot for your website. It answers visitors' common questions from your own business information, 24/7, and collects their name, contact info and request so your staff can follow up and confirm. It's a $1,500 fixed-price build, and you own it.
It's a website chatbot, not a phone answering service. It lives on your website as a chat window. It doesn't answer calls or texts.
What it does
Answers the everyday questions
"Are you open Saturday?" "Do you take my insurance?" "Do you serve Hendersonville?" "How much is a ___?" It answers from the hours, services, prices and FAQs you approve.
Collects the request
When someone wants an appointment, a quote or a callback, it takes their name, phone or email, and what they need, then emails it straight to your team.
Knows when to hand off
If it doesn't know the answer, it says so, and it doesn't guess. It collects the visitor's contact info so a real person can follow up.
Stays on your rules
You decide what it should and shouldn't talk about. A medical office, for example, can have it skip symptoms and point people to the patient portal or 911.
Built for businesses that lose people after hours
Local businesses that get the same questions over and over and lose people after hours: clinics and practices, home services and trades, salons, shops, law and insurance offices. It's a good fit if:
- Most of your bookings start with a phone call
- Your voicemail fills up overnight
- Your staff answers the same 10 questions every day
What a front desk would fix
I built fhcog.net for Family Health Care of Gallatin, and when I audited it, the biggest gap was simple: booking is phone-only. Once the office closes, an evening visitor can leave a voicemail or send a form, and that's it.
Here's what an AI Front Desk would do there
- Answer "Are you taking new patients?", "Do you take my insurance?", "Can I walk in?", and "Where are the forms?" any time of day
- Take a name and callback number so the front desk starts the morning with a list of people to call back
- Stay away from symptoms and medical details, and point medical questions to the portal or 911
This is the fix the audit recommended. It hasn't been built yet.
See the projectWhat's included for $1,500
- Setup call to gather your hours, services, prices, policies and FAQs
- A chatbot trained on that information, styled to match your website
- Request and lead collection, sent to your team by email
- Handoff rules: what it answers, what it passes to a person
- A test link so you can try it before it goes live
- Launch on your website plus a walkthrough
- 2 weeks of post-launch fixes and tweaks
- Basic app hosting, free for the first year, then $75 a month after that. Includes basic maintenance.
Costs extra or is a separate project: Calendar booking, phone or text, extra languages, and connecting to other software are add-ons or a separate project.
What it costs after launch
- Hosting: free for the first year, then $75/mo. Basic app hosting and basic maintenance are included free for the first 12 months. After that it's $75 a month. You still own the chatbot.
- AI usage: the AI service is billed by the provider at cost, with no markup, based on how much your chatbot gets used. For most small businesses that's a few dollars to a few tens of dollars a month.
- Optional care plan, $199–$499/mo: I keep the answers current when your hours, prices or services change, and tune it based on what people actually ask. The price depends on how often things change.
A one-time build, not a subscription
Many chatbot and AI receptionist services charge every month for as long as you use them. The AI Front Desk is a one-time build:
| AI Front Desk | Typical monthly chatbot service | |
|---|---|---|
| Upfront | $1,500 | Often low or none |
| Monthly fee | $0 the first year, then $75/mo hosting (AI usage at cost) | Every month |
| Who owns it | You | The provider |
| If you stop paying | You keep it | It turns off |
| Who you talk to | Robert, the person who built it | Support line |
If what you really need is someone answering your phone, a phone-answering service may fit better, and I'll tell you so.
How it works
Free Local AI Audit. I check whether a chatbot is the right fix for your business, or whether something cheaper comes first.
Request the free auditGather your info. Hours, services, prices, policies and the questions you get the most.
Build and test. You try it on a private link and tell me what to change.
Go live. It goes on your website, and you get a walkthrough. Most builds go live in about two weeks.
Bigger project? A Build Blueprint ($297, credited to your build) maps out the scope and gives you a fixed quote first. The AI Front Desk is already fixed-scope, so you don't need a Blueprint for it.
Built in Gallatin, TN
I'm Robert Warren, and Gadget Guy Media is my one-person AI studio in Gallatin. I build for businesses in Gallatin, Hendersonville, Sumner County and across Middle Tennessee, and for remote clients too. No sales team, and no handoffs to a support line. You work directly with the person who builds your chatbot.
FAQ
- What is the AI Front Desk?
- The AI Front Desk from Gadget Guy Media is a custom chatbot for your website. It answers visitors' common questions from your own business information, around the clock, and collects their name, contact info and request so your staff can follow up and confirm. It's a $1,500 fixed-price build.
- How much does it cost?
- $1,500, one time. Basic app hosting with basic maintenance is free for the first year, then $75 a month after that. The AI service is billed by the provider at cost, with no markup, based on how much the chatbot gets used. An optional care plan from $199 to $499 a month covers updates and tuning.
- Does it answer phone calls or texts?
- No. The AI Front Desk is a chatbot on your website. Phone calls and text messages are not part of the $1,500 build.
- Will it make things up?
- It's set up to answer only from the information you approve, like your hours, services, prices and FAQs. If it doesn't know, it says so and collects the visitor's contact info so a real person can follow up.
- Can it book appointments?
- It collects appointment and quote requests, and your staff confirms them. Direct calendar booking is available as an add-on.
- How long does it take to go live?
- Most builds go live in about two weeks after we agree on the scope, and you get to test it before it goes live.
- Do I own it?
- Yes. Once it's paid for, the chatbot, its setup and its content are yours. Hosting is free for the first year, then $75 a month for basic hosting and maintenance, plus the optional care plan if you choose it.
Ready for a front desk that never closes?
Start with the free Local AI Audit. I'll look at your website, your Google listing and how you show up in AI answers, and tell you honestly whether the AI Front Desk is the right first step.
No sales team. You'll hear from Robert directly.